Shipping Policy

At Swarts.shop, we are committed to delivering your orders quickly and securely.

By placing an order on Swarts.shop, you agree to the terms of this Shipping Policy.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation
  • Orders are not processed on weekends or public holidays
  • Processing times may be delayed during peak sales or promotional periods

Once your order is processed, you will receive a shipping confirmation via email or SMS.

2. Shipping Time

Estimated delivery times:

  • Domestic Orders: 5–8 business days
  • International Orders: 10–20 business days

Delivery times may vary depending on location and courier services.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery destination
  • Package weight
  • Shipping method selected

Free shipping may be available during promotional campaigns.

4. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

You can track your order using the provided tracking number.

5. Delayed or Lost Shipments

Shipping delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier disruptions
  • Incorrect address information

Swarts.shop is not responsible for delays caused by third-party shipping carriers, but we will assist where possible.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.

Swarts.shop is not liable for delivery issues caused by incorrect or incomplete addresses.

7. Failed Delivery Attempts

If delivery fails due to customer unavailability or incorrect address:

  • Additional shipping charges may apply
  • Re-delivery arrangements may be required

8. Damaged Deliveries

If your package arrives damaged:

  • Contact us immediately
  • Provide order details and photos
  • Report within 48 hours of delivery

We will investigate and help resolve the issue.